Tuesday, October 2, 2018

Robotexts

Here are tips from the FCC on handling robotexts:
  • Do not respond to unwanted texts from questionable sources. Several mobile service providers allow you to block the sender by forwarding unwanted texts to 7726 (or "SPAM"). Check with your provider about options.
  • Be careful about giving out your mobile phone number or any other personal information.
  • Read through commercial web forms and check for a privacy policy when submitting your mobile phone number to any customer website. You should be able to opt out of receiving texts – but you may have to check or uncheck a preselected box to do so.
  • Find out if any company you do business with has a policy that allows it to sell or share your information.

You can file a complaint with the FCC if you receive a qualifying type of robotext, or you could simply share your experience with them. The FCC has resources, tips, and FAQs for handling such things as political calls and texts, spoofing, call blocking, etc.

The FCC recently filed enforcement actions and fines against companies who were illegally spoofing telemarketing calls, one for $82m the other for $37.5m.

Related articles:
New Jersey Family: "Saddle River Police Warns Parents About Robotext Sent to Kids"
NY Times: "How to Block and Report Spam Calls and Text Messages"

No comments:

Post a Comment